Brand enthusiasts aren’t just customers. They’re discerning buyers who feel compelled to express their lifestyle, demand substance, and do their homework on the things they choose to buy. And once they find brands they love, they become loyalists—and ambassadors.
They analyze you. Enthusiasts go to great lengths to research your brand before making a purchase. The more they understand about your brand, the more they appreciate the value.
They identify with you. Enthusiasts are driven by the emotion they feel each time they interact with your brand. Never stop engaging them.
They keep you honest. Enthusiasts place tremendous value on the authenticity of your brand and the resulting relationship. They know when you’re putting up a front—and they won’t stand for it.
They stand by you. Enthusiasts are fiercely devoted. They take a personal interest in the success and evolution of your brand.
Saltworks helps organizations that engage enthusiast audiences create and control their future. We support organizations across their core marketing mandates: understanding enthusiast customers and competitors, defining business, brand and product strategies, executing marketing programs and managing customers for the greatest value. We build upon your existing resources and cost-effectively fill in the blanks where necessary.
Enthusiast Brand Assessment
Who are your enthusiasts, and what are you doing to engage them? What are your biggest threats and greatest opportunities? Saltworks starts with an initial audit of your brand, including an honest critique of how your existing design approach and communication strategy stacks up against the expectations of your most valuable customers.
Enthusiast Brand Articulation
Saltworks helps enthusiast brand organizations thrive in competitive environments. Using existing client data and collecting additional data as necessary, we develop insights that include a deep and nuanced understanding of customer behavior and needs, market segments and demand trends. We apply those insights to the content development and design of key tactics. The result is an executional road map for the balance of your integrated marketing program.
Enthusiast Brand Build
Once Saltworks helps companies define their message and build a compelling and relevant story around it, we execute integrated marketing communications programs that ensure a company is communicating the right message, to the right customer, at the right time, using the right tools. In the end, we answer the customer's question: "Why should I buy from you?"
Paul Caldera, Brand Integration; Cofounder
For the past two decades, Paul has helped leading companies in a wide range of enthusiast industries develop strategic design and integrated brand communication programs. In all cases, his work has had a positive and measurable impact on his clients' business performance.
Tennis, running, Red Sox enthusiast
Doreen Caldera, Brand Design; Cofounder
As creative director and enthusiast-branding expert, Doreen works in close collaboration with brand partners to develop targeted branding and identity solutions that motivate enthusiasts to take action. Her work has been consistently recognized in national and international design publications including Graphis, Communication Arts, Print and HOW.
Dark Chocolate, urban dwelling + dog enthusiast
Frances Wu, Brand Strategy
Frances' passion is to discover the subtleties that influence audiences and leverage that knowledge in marketing content. She balances analysis with visceral perspective to reveal behavioral insights that draw customers to a wide range of enthusiast brands across multiple media.
Cookware + cutlery enthusiast
Christine Bailey, Brand Build
Christine brings a unique blend of design, production and client service skills and expertise to her role at Saltworks. Her brand-building portfolio spans a broad range of enthusiast organizations that include the Phoenix Coyotes Hockey Club, Backroads Active Travel, Boyd Gaming and Ballet Arizona.
Running, yoga, Charity Miles enthusiast
Carlos Alcala, Brand Interactive
Carlos has more than 25 years of experience developing integrated branding, interactive, and social programs for enthusiast audiences. He works closely with project teams throughout the different phases of each engagement to ensure that design, content and technical development align with both client and user goals.
Wine, music, travel enthusiast